Random 5 for October 11, 2015 – Stupid, health, friendship, service, cats

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Gad! They did it again – I hate those reports that say something is really bad for you. They scare people! Yes I know eating too much of anything is bad but how about moderation folks! Anyhow, I read an … Continue reading

Random 5 for August 23 – Family, aging, mosquitoes, frogs, customer service

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Sweet memories — I saw roll of plastic wrap with our name in magic marker. It reminded me that this is the time of the year that we go to the beach with our siblings. We aren’t going this year. … Continue reading

In recovery or notes from the loony bin

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I hate making phone calls. Any kind of call. Even to friends. The worst are the ones to customer service reps. I’d rather have a root canal. Or colonoscopy prep. My computer has been wonky for a couple of months but I … Continue reading

R5 for March 15 – underwear, Starbucks, pets, ponds, garden shows

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Just being neighborly – I was walking into a department store this week when I saw our neighbor. He came over to ask me to buy him a pack of underwear. Yes I was surprised. If you used a store … Continue reading

Telephones and customer service, booyah!

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I hate talking on the phone. I rarely answer it and unlike my former 16-year-old self, want to get off as quick as I can. I have embraced the “let your fingers do the talking” concept. Add calling customer service … Continue reading

My Darling Miss D

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“Kids are like kites. Sometimes you have to pull them longer to get them to fly.” (Loosely paraphrased comment from my idol, Erma Bombeck. Link to complete story at bottom.)  Faithful readers know I am a Starbucks addict. I get … Continue reading

Sadly a leopard doesn’t change its spots or? | HR Memories

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Can people change hard-wired behavioral traits? It’s easier to change habits than those deep-rooted traits that come out of nowhere. I know of only two people who were successful. Both were the result of very serious near-death experiences and neither one … Continue reading

Empowerment – the ultimate feel-good feeling | Customer Service

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  Over the holidays I heard some wonderful heartwarming stories about customer service. If you are anything like me, you don’t believe there is any…anywhere. We have been comparing internet/phone/cable costs and there isn’t much customer service in that line … Continue reading