It’s 7:30. Starbucks looms in the distance. I’m heading for the drive-through but so is a car from the other direction. It’s a race for the spot. I’m coming up quickly but she gets there just before me. Booyah!
She acts like she didn’t see me. No acknowledgment. That’s the drive-through attitude. I’ve done it myself. If I get out of my car and knock on her window, she would say, “Hi, I didn’t even see you!” with a big smile.
We all know that’s crap. She was racing to beat me to the spot.
It’s part of the culture. There is a protocol you follow when you use a drive-though. Some folks don’t get it. This one didn’t! Here is what happened.
What is she doing? Why doesn’t she pull up to the order thingy? Oh, her cell phone is ringing. Hello, hello! What is she thinking?
There are now two cars in back of me while she creeps to the order thingy (that’s a technical term). It is very important to get your order in or a walk-in will get ahead of you. We are a very competitive group. Very. Competitive.
Finally, she is ordering. Why is it taking so long? Even a fancy-smancy drink order doesn’t take this long. She is asking questions! No questions in the express drive-through!
The order is complete. Finally.
What is she doing now? Why isn’t she pulling up so I can order at the thingy? Oh, yes, lipstick! We can’t pick up coffee without lipstick. Hey, yo! I’m going to be late for work! Oh, wait, I don’t work anymore. Well, I’ll be late for something.
Drive-through lines have rules. Just in case you don’t know them, here they are:
- No questions! That’s what the inside counter is for.
- No catering the entire office crowd. There should only be one drink more than there are people in the car. The drive-through is the express line of food service.
- If you have a carload of people go inside.
- If you have children who have no idea what they want, go inside and let them cruise the display.
- No credit cards requiring signatures! Starbucks cards are ok — quick, easy, no signatures. Money is ok too but for heaven’s sake, don’t drop it on the ground and feel the need to get out to pick up a nickel.
- Don’t wait until you get to the window to dig out the money from under the seats and in the glove compartment.
- Be courteous. Once you order, pull completely up to the next car so I…um….the next person can get their order in.
The line is moving and it looks like I will get my mocha latte soon. The beloved husband always calls me “Happy Kate” after I get that chocolate foam on my tongue!
Good morning y’all!