A positive note on customer service – A week ago I wrote about giving feedback. You can read the post here but in a nutshell I got lousy service and I wrote a letter. It took a week but I got a call from one of the co-owners. They had used my letter as a training tool for their employees. They changed some policies (as I suggested in the letter). This is a small company with less than 30 employees so it’s easy to do but I was glad I had given feedback (instead of the anonymous bashing comment on Yelp!). It has (somewhat) restored my faith in humanity. At least for the moment. #finallygoodnews #stilltimetobedisappointed
What’s with the clipart? – I used to be able to find great clipart for free. There were a lot of sites for people who do not use clipart for commercial purposes. You could provide a source or link and they were happy. Sometimes clipart just floated around many different places with no source. Now every time I look for some it has the dreaded watermark that requires me to pay $20 or so to use it once for something that will give me no financial reward. If I were an artist I would certainly want my royalty fee for my work but the stuff I’m looking for is often stick art. Perhaps I should start drawing! #nomoneyfromme
Side effect of a sick cat – Eldest cat Mollie was under the weather. (She is good now.) There were several vet trips and tests. This does not get missed by the other cats. Second eldest cat Morgan became needy. She likes to be around me and isn’t her independent self. I like it but suspect all will go back to normal shortly. I wonder if she remembers that the same thing happened to her buddy Hazel and one day Hazel never came back home. Pets understand more than we give them credit for. #catsremember
Stalking myself – Yesterday we had many phone calls that listed our name and number as the caller. Spoofing? Why would anyone think that it could be anything but a fraud call if it’s listed as your own number? #reallystupidpeople
Chips of the old block – The granddaughters are here this weekend. They have introduced me to a new drink at Starbucks. I love taking them to the dark side! #mangodragonfruityum
So how was your week?