I know how it works. After all I spent many years in Human Resource work.
Anger dulls your senses. It makes you less effective. Workplace conflict gets everyone off their game and can ruin a business. Smart businesses work to resolve these situations fast.
I’m retired. So why do I let stuff bother me.
There is an internal conflict going on at a business I patronize. I am peripherally affected because some of it revolves around store closings.
Businesses that are closed cannot do business so it’s not “good business” to close. However, there are some that have memberships (as this one does) and it doesn’t directly affect the bottom line for the day.
Too many closings and it does affect the bottom line because every day the place is closed makes the membership more expensive. People also get annoyed at showing up to a locked door.
The owner does not want to work anymore. Visions of retirement are dancing in her head. Not my problem.
What is really my problem is that I am annoyed by the whole thing. The internal conflict makes my visits less fun.
Members are polarized. Are you with the owner or with the other employees who get fewer wages whenever there is a closing?
Everyone has an opinion. Some wisely keep them to themselves. Yours truly has trouble keeping anything to herself.
Years of resolving workplace conflict has given me tools to express myself without using bad words. Mostly.
But this post isn’t about all this. It’s about carrying this crap around. It’s not my problem yet I find that when I am driving to this business I am focused on possible solutions that are win-win all the way around.
As positive as this sounds, my anger and annoyance does get the best of me.
Here are examples of what happens then:
- I miss my turnoff when driving and end up in Timbuktu.
- I don’t see a car coming my way and almost have an accident. Then I am annoyed at the other driver for my error.
- I order the wrong thing at Starbucks (fortunately for me the staff advises me immediately because this one would have serious repercussions).
- I am short-tempered.
- I blow up at OTHER innocent people and they don’t understand. Ok, they are not completely innocent as they must have done something (like said “good morning”).
There is that saying, “Don’t sweat the small stuff and its all small stuff.” Well, this is really small stuff.
Now if I can get that from my head to my heart I’ll be good. It will happen. In the meantime, DO NOT CUT ME OFF. Your life may be in jeopardy.