It’s been a miserable week. I’ve been wrestling with medical bills from months ago. I don’t remember the visits. The memories are stored in a vault off site of my brain. It required work. I found my documentation and found something interesting.
I’m on Medicare with a supplemental plan to cover all the things that Medicare doesn’t. Between Medicare (which is not free) and my sup, I pay more than I paid with my employer plan while working. I’m still grateful for those crumbs (which I paid into for 45 years).
Medicare has been squeezing docs and hospitals, lowering payments. This year I’ve seen creative billing like charging for two visits at the same time when there was only one. I was also asked to prepay my deductible when reporting for an appointment only to be billed again for a deductible. The net result had I not caught it, would have been an over payment of $75.
There is a number to call for “questions.” In one case the phone menu directed you to a non-existing mail box. When you were able to leave a message, there would be no callback. Ever.
I waited ten days for a call back. By repeatedly calling, I finally got a hold of the “person” who apologized and said she was busy. Ten days of “too busy” to spend less than five minutes with me clearing up the double charge. Not buying it Kayla.
I am a healthy and aware person. I wonder what the mentally impaired people do. What about the older people who get overwhelmed? Do they automatically pay anything they are charged? Something smells here.
This week I did something I’ve never done before. I posted a negative review on Yelp for one of the doc offices. I’ve had repeated billing issues with them over the past several years and they got ripped. It may not accomplish anything but I sure feel better. By the way there were other negative reviews which were always answered by a comment from the “owner” that said “we are sorry you were not happy.” That’s it. Not even a free mocha latte!
The net result is you won’t get me to a doctor unless I am dying and even then I may go directly to the undertaker. Both places suck the blood out of you. At least I won’t have to worry about paying at the second one. It will be someone else’s problem.
For those of you still working, get any elective surgery you need prior to going on Medicare. It’s just not pretty. OK, rant over.
I apologize for my negativity. I must go find my inner peace. Or maybe a Frappuccino.