My local grocery store gave me a $5 gas card for some promotion. I hate gas cards. They require me to go someplace new to pump gas. Someplace out of my comfort zone! Each station is a little different and I
usually always encounter a problem on the first trip. Usually it’s user error. Actually, it’s ALWAYS user error. Here in Pennsylvania, we pump our own. Some do it proudly but I prefer to whine about it.
Today I stopped with card in hand at a new station. It is really an old station but this is the first time I stopped there. I was in the bay and I couldn’t get the thing to work. It kept flashing diesel gas.
Feeling foolish, I backed out of the bay and went to the next one. Diesel gas! It has to be broken. I am not a complete idiot. I have pumped gas before. Every time I followed directions, the diesel light flashed. Ok, now I am just mad.
I went inside. There were three young women manning the desk and one helped me right away. Another was busy with a guy who was investing his life savings in lottery tickets. I don’t think I have ever seen someone buy so many tickets and with their own numbers!
Back to the pump. She came outside and slowly reviewed the steps. She was very nice but I was feeling like a 6-year-old. Then she came to the part where you pick up the nozzle – she lifted a nozzle from the OTHER SIDE of the pump. Seems there are two nozzles – one for diesel and one for real gas.
I thanked her kindly, did my business and went inside to pay. Fortunately, she is a smoker so she was still outside and didn’t have a chance to share her latest “stupid customer” story with her co-workers. I settled my bill and then had a thought.