I have made some appointments. They range in time from next week (no, that’s not my much needed haircut which is a month out) to end of September for my skin cancer check (soonest I could get). More time is allowed between appointments and less people at a time so right now appointments for anything are worth as much as gold. (I have this image of people selling haircut appointments in back alleys for twice the price. Maybe they are doing the actual haircut in a back alley. Or trades — a bunionectomy for a haircut…).
I am now an expert on stupid telephone queues. The businesses were not ready for the deluge of calls. First I had to listen to a covid-19 notice for every business. Every. Single. One! Yada, yada, yada. That goes on for five minutes. Dr. Fauci has shorter updates! Then there is the typical menu. They never put the appointment option first (and they always say they have changed the menu so you better listen carefully). When I get into the appropriate queue, I wait. And wait. And wait. They play super loud music that I don’t like. Sometimes I will have dedicated fifteen minutes of my life to this call only to be told that the queue is too long and I need to call back later when they will retell me all about covid-19.
There is no such thing as “normal.” Maybe there never will be a normal again.